Terms of Service

Last updated: November 18, 2025

2147 Innovation Street, Tech Hub, Seattle, WA 98101

These Terms of Service govern your use of the Neo Arcade website and services. By accessing our website or engaging with our development services, you agree to be bound by these terms. Please read them carefully before using our services.

If you do not agree with any part of these terms, you should not use our website or services. We reserve the right to modify these terms at any time, and continued use of our services after changes constitutes acceptance of the revised terms.

Service Usage Terms

1. Acceptable Use Policy

You agree to use our website and services only for lawful purposes and in accordance with these Terms of Service. You must not use our services in any way that violates applicable federal, state, local, or international laws or regulations.

You may not attempt to gain unauthorized access to any portion of our website, systems, or networks

You may not use our services to transmit harmful code, viruses, or malicious software

You may not engage in any activity that disrupts or interferes with our services or servers

You may not use our services for any fraudulent or deceptive purposes

2. Permitted Uses

Our website is provided for informational purposes about our arcade game development services. You are permitted to browse our content, submit inquiries through contact forms, and engage with us for legitimate business purposes related to arcade game development.

You may view and download materials from our website for personal, non-commercial use only, provided you maintain all copyright and proprietary notices. Any other use requires our prior written consent.

3. Service Access Requirements

To access certain features of our website, you may need to provide accurate contact information. You are responsible for maintaining the confidentiality of any credentials associated with your account and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Fair Usage Guidelines

While we strive to provide reliable access to our website and services, we expect users to engage with our platform reasonably and in good faith. Excessive or abusive use that impacts service availability for others may result in access restrictions. We reserve the right to implement rate limiting or other technical measures to ensure fair access for all users.

Account and Access Terms

5. Information Accuracy

When you submit information through our contact forms or other communication channels, you agree to provide accurate, current, and complete information. Providing false or misleading information may result in termination of services or legal action if it causes harm or liability to Neo Arcade or third parties.

6. Account Security

If we provide you with account credentials for accessing project information or collaboration tools, you are responsible for maintaining the security of your login information. Use strong passwords, do not share your credentials with others, and notify us immediately if you suspect unauthorized access to your account. We are not liable for losses resulting from unauthorized account use that occurs before you notify us.

7. Account Suspension and Termination

We reserve the right to suspend or terminate your access to our services at our discretion if you violate these Terms of Service, engage in fraudulent activity, or use our services in a manner that could cause harm to Neo Arcade or other users. We will provide notice when practicable, but we may suspend access immediately in cases of serious violations.

You may terminate your relationship with us at any time by ceasing to use our services and contacting us to request deletion of your data, subject to our data retention obligations.

8. Multiple Account Policy

Unless expressly authorized, you may not create multiple accounts to circumvent restrictions, evade service limitations, or engage in deceptive practices. Creating duplicate accounts for legitimate business purposes requires prior approval from our team.

Service Availability and Modifications

9. Uptime and Maintenance

While we strive to maintain reliable website availability, we do not guarantee uninterrupted access to our services. We may perform scheduled maintenance, emergency repairs, or updates that temporarily affect service availability. We will provide advance notice of planned maintenance when possible but are not liable for service interruptions.

10. Feature Availability

Certain features or services may be modified, discontinued, or made available only to specific users at our discretion. We reserve the right to change, suspend, or discontinue any aspect of our services without prior notice, though we will make reasonable efforts to communicate significant changes that affect active projects.

11. Geographic Restrictions

Our services are operated from the United States and intended for users worldwide. However, we may restrict access from certain jurisdictions due to legal requirements or business considerations. Users are responsible for ensuring their use of our services complies with applicable local laws.

12. Service Modifications

We continuously work to improve our services and may update features, functionality, or content at any time. These modifications may affect how you access or use our services. We encourage you to review these Terms of Service periodically to stay informed of any changes.

Intellectual Property Rights

13. Content Ownership

All content on our website, including text, graphics, logos, images, software, and design elements, is the property of Neo Arcade or our licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. Unauthorized use of our content may violate these laws and is strictly prohibited.

14. User-Generated Content Rights

When you submit content to us through contact forms, project discussions, or other communications, you retain ownership of your intellectual property. However, you grant Neo Arcade a limited, non-exclusive license to use, reproduce, and display your submissions for the purpose of providing our services and communicating with you about your project.

You represent and warrant that you have all necessary rights to grant this license and that your submissions do not infringe on the intellectual property rights of third parties.

15. License Grants

Subject to your compliance with these Terms of Service, we grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purposes. This license does not include the right to copy, modify, distribute, or create derivative works from our content without express written permission.

16. Copyright and Trademark Notices

The Neo Arcade name, logo, and associated marks are trademarks of Neo Arcade. All other trademarks, service marks, and trade names referenced on our website are the property of their respective owners. Use of any trademarks without the owner's express written consent is prohibited and may violate trademark law.

Additional Terms and Conditions

17. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Neo Arcade. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. You acknowledge and agree that Neo Arcade shall not be liable for any damage or loss caused by your use of any third-party content or services.

18. Indemnification

You agree to indemnify and hold harmless Neo Arcade, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your violation of these Terms of Service, your use of our services, or your violation of any rights of another party.

19. Changes to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last updated" date at the top of this page. Material changes will be communicated through prominent notice on our website or via email to registered users. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

20. Contact Information

If you have questions about these Terms of Service, please contact us through our contact page. We will respond to inquiries regarding these terms in a timely manner.